Vianordis
--:--:-- UTCVianordis / ED. 02 / 2026
§ 07 — App support

Voxia

Sovereign email marketing for teams that own their audience data.

Voxia gives European organizations a controlled workspace for newsletters, announcements, automated journeys, subscriber consent, campaign analytics, and CRM-connected audience operations without pushing customer relationships into a black-box marketing cloud.

01Problem

Email marketing becomes risky when audience data lives outside your control.

Newsletters, product announcements, onboarding journeys, and customer nurture campaigns depend on personal data, consent records, engagement history, and sending-domain reputation. When those workflows sit in separate external platforms, teams lose visibility into where data lives, how consent is enforced, and what happens when a subscriber asks for access or erasure.

  • Subscriber lists, engagement history, and custom fields are scattered across tools and exports.
  • Consent, unsubscribe, suppression, bounce, and complaint handling are difficult to prove consistently.
  • Campaign approval, test sending, scheduling, and post-send reporting depend on manual coordination.
  • Marketing, CRM, HR, and compliance teams work from different audience records.
  • Costs and lock-in rise as contacts, sends, automations, and premium reporting needs grow.
  • Regulated organizations struggle to explain jurisdiction, access control, and data lifecycle for marketing data.
02Solution

Voxia turns email marketing into a governed Vianordis workflow.

Voxia combines a Next.js campaign workspace, a Go API, Keycloak authentication, tenant-scoped PostgreSQL records, background sending workers, public subscription endpoints, and integration jobs for CRM and employee audiences. Teams can build lists, segment subscribers, design responsive templates, schedule campaigns, run automations, and handle GDPR requests from one controlled environment.

  • Communications teams manage contact lists, subscribers, tags, fields, opt-in status, suppressions, and preferences in one workspace.
  • Campaign owners create drafts, choose templates, send tests, schedule delivery, and measure opens, clicks, bounces, complaints, and unsubscribes.
  • Operators keep identity, tenant context, sending-domain configuration, webhooks, rate limits, and compliance workflows inside the Vianordis operating model.
03Benefits

Business outcomes before campaign mechanics.

Voxia is built for teams that need measurable email communication without losing control of consent, audience data, sending infrastructure, or integration boundaries.

Own the audience record

Keep subscriber profiles, tags, custom fields, consent metadata, engagement scores, and campaign history in a tenant-scoped Vianordis system.

Reduce compliance workload

Use built-in unsubscribe handling, preference centers, consent audit records, suppression lists, and GDPR export/delete workflows instead of manual evidence gathering.

Coordinate campaigns faster

Give teams one path for templates, test emails, scheduling, approval status, delivery tracking, and campaign analytics.

Automate repeat communication

Create triggered workflows, autoresponders, drip campaigns, enrollments, and goal tracking for onboarding, nurture, internal updates, and re-engagement.

Connect real business data

Sync audiences from Nodus CRM and Zelibri HR so customer and employee communications can use current lifecycle, department, and consent context.

Avoid platform lock-in

Use standard data exports, API routes, webhooks, MJML/HTML templates, and portable engagement history instead of trapping campaigns inside a closed vendor system.

04How it works

From audience to measurable campaign in three steps.

  1. 01

    Build and qualify the audience

    Create lists, import subscribers, capture signups through forms, sync contacts from connected systems, and segment recipients by consent, lifecycle, behavior, tags, and fields.

  2. 02

    Design and approve the message

    Create responsive MJML or HTML templates, add subject and preheader content, personalize with subscriber data, send tests, and hold the campaign as a draft or approved send.

  3. 03

    Send, automate, and report

    Schedule or send campaigns through the worker pipeline, trigger journeys when subscriber events happen, and review delivery, engagement, cohort, and deliverability metrics after launch.

05Features

What teams can actually do in Voxia.

Audience and subscriber management

Create lists, import and export subscribers, track pending, confirmed, unsubscribed, bounced, and complained statuses, and maintain tags, custom fields, locale, timezone, and consent metadata.

Campaign builder and scheduling

Create regular, A/B, automated, or transactional campaigns with subject lines, sender details, template selection, recipient counts, approval status, tests, throttling, scheduling, and send controls.

Template system

Manage reusable templates with MJML, HTML, text content, preheaders, version history, reusable blocks, imprint requirements, footer content, previews, and duplication workflows.

Segmentation

Define rule-based segments, preview match counts, refresh segment membership, and target campaigns to audiences that match profile, consent, engagement, or custom-field rules.

Automation journeys

Build workflow, autoresponder, and drip automations with triggers, steps, branching, active enrollments, completion tracking, pause/activate controls, and goal metrics.

Analytics and reporting

Review dashboard metrics, campaign stats, list growth, engagement, deliverability, cohorts, recipient events, click activity, and per-subscriber engagement history.

Signup forms and preference flows

Create embedded, popup, or landing-page forms with double opt-in, confirmation emails, CAPTCHA or honeypot protection, success handling, preference centers, and form analytics.

Sending-domain controls

Register and verify sending domains, inspect SPF, DKIM, DMARC, MX, return-path status, warmup settings, and daily send limits.

Compliance operations

Manage suppression records, consent audit views, one-click unsubscribe handling, GDPR data exports, and subscriber deletion requests from protected admin routes.

06Architecture

Architecture and security model.

Voxia separates the user workspace, API policy, background sending, public tracking flows, and integration jobs so each layer can be operated and audited deliberately.

  • Next.js provides the localized campaign workspace, list views, analytics surfaces, template editors, journey builders, and AI-assisted UI components.
  • A Go Fiber API exposes lists, subscribers, templates, campaigns, segments, automations, forms, domains, analytics, compliance, settings, integrations, and webhook routes.
  • Keycloak OIDC validates JWTs locally through cached JWKS keys, tenant context middleware scopes requests, and admin-only routes protect compliance and settings operations.
  • PostgreSQL stores contact lists, subscribers, templates, campaigns, recipients, segments, automations, forms, sending domains, suppression records, consent audit, sync logs, and tenant settings.
  • Background workers process email sends, campaign queues, bounce and complaint handling, automation triggers, enrollments, and engagement updates.
  • Public endpoints handle open tracking, click redirects, unsubscribe, preferences, view-in-browser pages, form submissions, and double opt-in confirmation.
  • Webhook signing protects inbound operational events, while CORS validation, helmet headers, request logging, recovery middleware, and per-tenant rate limits harden the API edge.
  • A WebMCP service exposes controlled campaign operations to AI agents and assistant-driven workflows.
07Use cases

Where Voxia fits.

Customer newsletters

Send recurring product updates, company news, security notices, and customer education to consent-based audience lists.

Lead nurture and onboarding

Use drip campaigns, triggers, lifecycle segments, and CRM sync to move prospects or new customers through structured journeys.

Internal communications

Sync employee audiences from Zelibri HR and send targeted internal announcements by department, role, or organization context.

Compliance-sensitive marketing

Keep opt-in, unsubscribe, suppression, consent audit, export, and erasure workflows visible for GDPR and internal data-protection reviews.

Event and campaign operations

Build segmented invitation lists, send reminders, track clicks, monitor engagement, and follow up with relevant cohorts after a campaign.

AI-assisted campaign work

Use GenUI and WebMCP interfaces to support segment building, subject generation, template generation, and agent-assisted campaign operations with human control.

08Integrations

Connects marketing operations to the systems around it.

Voxia is built around standard identity, database, email, webhook, and API patterns so campaign work can use existing customer and employee data without becoming another isolated marketing silo.

Keycloak

Keeps access tied to organization accounts, roles, and sign-in policy.

FreeIPA / LDAP

Shows how this service fits into the wider Vianordis environment instead of standing alone.

PostgreSQL

Stores structured service records in a controlled tenant-aware backend.

Postfix SMTP

Connects communication records so messages can be used in the governed workflow.

SPF

Shows how this service fits into the wider Vianordis environment instead of standing alone.

DKIM

Shows how this service fits into the wider Vianordis environment instead of standing alone.

DMARC

Shows how this service fits into the wider Vianordis environment instead of standing alone.

Nodus CRM

Shows how this service fits into the wider Vianordis environment instead of standing alone.

Zelibri HR

Shows how this service fits into the wider Vianordis environment instead of standing alone.

Webhooks

Shows how this service fits into the wider Vianordis environment instead of standing alone.

REST API

Lets approved systems connect without ad hoc exports or manual copy-paste.

MCP / WebMCP

Shows how this service fits into the wider Vianordis environment instead of standing alone.

Kubernetes

Shows how this service fits into the wider Vianordis environment instead of standing alone.

Infisical / External Secrets

Shows how this service fits into the wider Vianordis environment instead of standing alone.

09Trust

Compliance and trust signals.

Voxia is designed so marketing data, consent posture, sending-domain state, integrations, and administrative actions can be explained to IT, security, and compliance teams.

Identity

Keycloak OIDC with locally validated JWTs, tenant context, role claims, and admin-only compliance/settings routes.

Consent

Subscriber records include confirmation, unsubscribe, consent date, consent source, lawful basis, preference, suppression, and audit context.

Data rights

Protected GDPR workflows support subscriber data export and deletion requests.

Deliverability

Sending-domain records track SPF, DKIM, DMARC, MX, return path, warmup status, daily limits, bounces, and complaints.

Operational hardening

API middleware includes JWT auth, tenant scoping, CORS controls, helmet headers, logging, recovery, rate limits, and HMAC-protected webhooks.

European operation

Voxia runs as part of the Vianordis Kubernetes environment with secrets synchronized through External Secrets.

10 — Pricing

Use published pricing or map your sending model in a demo.

Voxia is listed on the Vianordis rate card. For teams with existing lists, CRM data, employee audiences, sending-domain requirements, or migration questions, a demo is the fastest way to map volume, consent posture, automation needs, and integration scope.

11FAQ

Questions technical buyers usually ask.

Who is Voxia for?

Voxia is for communications, marketing, customer-success, HR, and operations teams that need newsletters, announcements, subscriber lists, automations, and analytics with stronger control over consent and audience data.

Can Voxia replace tools like Mailchimp or HubSpot email campaigns?

Voxia covers core email marketing workflows: contact lists, subscribers, templates, campaign scheduling, test sends, automations, forms, tracking, analytics, and compliance operations. A demo should validate migration details, advanced segmentation needs, and any channel-specific requirements.

How does Voxia handle consent and unsubscribes?

Subscriber records include confirmation, consent, lawful-basis, unsubscribe, bounce, complaint, preference, and suppression context. Public unsubscribe and preference endpoints support subscriber self-service, and admin routes support consent audit review.

Does Voxia support automations?

Yes. Voxia supports workflow, autoresponder, and drip automations with triggers, journey steps, enrollment tracking, activation, pause controls, and automation analytics.

What integrations are available?

The app includes CRM sync, Zelibri HR sync, webhooks, REST API routes, public form endpoints, SMTP delivery, Keycloak identity, and WebMCP/MCP interfaces for AI-assisted operations.

Can teams export subscriber data?

Yes. Voxia includes list subscriber export routes and protected compliance workflows for subscriber data export and deletion.

Does Voxia manage sending domains?

Yes. Voxia includes sending-domain records, DNS-record guidance, verification workflows, and status fields for SPF, DKIM, DMARC, MX, return path, warmup, and daily send limits.

Is AI required to use Voxia?

No. The core campaign, list, template, automation, and analytics workflows work without AI. GenUI and WebMCP provide optional assistant-driven interfaces for teams that want them.

12 — Next step

Move email marketing into the same sovereign operating model as the rest of your cloud.

See how Voxia can replace unmanaged campaign tools with governed audiences, consent-aware sending, automations, analytics, CRM and HR sync, and controlled AI-assisted workflows.